When your ICP ain't your ICP
Too many times I see founders talking about their product as "working for everyone!"
If you're <$1bn in revenue, you need to be tight on who you go after.
You frankly do not have the resources to be going after "everyone".
There is a huge Product Market Fit discussion to be had here, but from a purely sales team perspective, trying to be everything to everyone means:
- Your teams lists suck;
- Their approach becomes scatter-gun;
- The messaging becomes necessarily generic;
- The focus and resilience wanes as confidence declines.
Building a strategy around a key industry/persona means knowing exactly how to solve a specific problem or couple of problems.
Execute well on this.
Then pivot a new product onto existing customers.
Then pivot that new product to new customers.
Rinse. Repeat.
Prove you can do it right.